Richard Branson’s quote illustrates how a business needs to embrace fun and show its creative instincts in every way it can. One common thread in people is that they like to enjoy themselves and have a little bit of fun. If you can tap into this common attribute then...
A thought for the week ahead Although it is natural to disregard negative feedback as an “annoying customer” or a “one off mistake” looking deeper into the unhappy customer’s problem is something which could give you the scope to greatly improve your business,...
We all know the saying, if you continue doing what you’ve always done then you’ll always get the same results. Period. So at the start of the New Year, it does make sense for you to sit back and think about the last year, what went well, what not so well...
